Pets are definitely part of the family and we love getting photographing your fur babies!  Please read these Frequently Asked Questions to answer any questions you might have about your session.

I’ve never had a photography session for my pet before, and I’m a little nervous, what can I expect?

First of all, relax!  We bring calm energy, lots of furry love and years of experience with us to every pet session.  We know each animal has a unique personality and we work within their limitations.   That being said, the pet always picks up on their human’s energy, so we urge you to take deep breaths, relax and enjoy the experience along with your best friend!

What information should I give you before the session?

Before your session, we recommend that you think about what specific photos you  may be interested in and if there are any specific purposes that you might have in  mind for final prints. Would you like a series of framed prints of  your fur babies for your office?  A large print of Sparky in the living room? An album for the coffee table at your clinic? Having  an idea of what you might like to order after the shoot is frequently helpful as we plan and carry out your session.

Where do sessions take place?

About a week before the shoot, we’ll will give you a call to work out shooting locations.   We offer studio settings in our office downtown Flagstaff, or outdoor locations. We want your session’s location to be meaningful and a beautiful place for you and your pet.  We’ll help you brainstorm about great locations.  Most dogs enjoy being outside more than cats, so we’ll work with you to find the best environment for your pet’s personality.   Also, studio images focus more on the expression of your pet while on-location shoots will focus on your pet in the environment in which she loves.

How far will you travel?

Sessions include travel to any location within the Flagstaff and Sedona area, specifically 35 miles from the 86001 zip code.   If you would like a session outside of that area, please contact us for specific travel availability and fees.  We love to travel to new places, so please don’t hesitate to ask!

What will our session be like?

As far as what to expect on your shoot day, we generally like to keep things loose and informal. For on-location sessions, we’ll shoot a variety of images in various locations.  We might ask you to do something specific like hold a treat, throw a ball or give your pet a command to help with a photos.  We’ll work together as a team to make sure we’re getting the types of images you’ll love.  We try and avoid the traditional style of posed photography since the images tend to look stiff and forced. Instead, we’ll try to capture your pet in more spontaneous and fun moments.  We just want the photos to look relaxed and honest.

Can I bring more than one pet to my session?

Of course, we’d love for you to bring all of your pets!  Our package includes up to two (2) pets.  Due to the increased time and post processing involved with three or more, there is a $50 per pet charge for additional animals brought to the session.

Can humans be in any of the photos?

We will focus on your pet(s) for the majority of the session, but we’d love to capture the human-pet bond as well.

How long will our session last?

The shoot itself will take about one  hour.

My dog doesn’t know how to sit and has a ton of energy, is that a problem?

While it’s great if your dog follows some commands, it’s not required.  We’ve photographed many different personalities and behaviors through the years, and we always get some great images. And, honestly, we want your dog to be himself! You’re coming to us to capture the true spirit of your pets – not just perfect poses – so relax and let his personality shine!

What if my dog needs to stay on a leash?

The safety of your pet is always our number one priority.  If you are concerned about distractions in the forest or a park where we’re shooting, we’d actually prefer that your dog be on a leash, and in fact, we encourage it.  We always carry show leads with us which are thin and can be edited out during the post processing of your images.

Please note:  We will only remove the leash from images that you are planning on purchasing so the leash will be seen in your gallery of images.  The leash will be edited out of the images after purchase.

How much is a Portrait Session and what does it include?

  • One hour on-location or studio custom photography session for up to two (2) pets are $375.  Additional pets from the same household can be added for $50 each
  • a beautiful 16×20 wall print
  • 30 images from which to choose for purchase
  • a Facebook gallery of 5 watermarked images
  • feature of your session on our blog
  • travel within 35 miles of Flagstaff and Sedona, AZ

Will I get a USB of the Images with my session?

We offer a complimentary USB of low resolution, watermarked images for each client to share online or to archive for their own purposes.  We also offer the USB of the High Resolution Images for purchase for an additional fee.  However, it has been our experience that the USB of those images are usually put in a drawer and forgotten.  Our goal is to help you create a beautiful display of your printed images you can proudly display in your home and enjoy every day.  We pride ourselves in helping our clients create memories for a lifetime.   It’s our goal to help you fully realize the value of your photography investment. We’re  not content just to create the images that you’ll love; we will also work with you to  create wall prints, albums or even holiday cards that you’ll be able to enjoy on a for years to come. It’s our view that, until you have final prints that you can enjoy in a  meaningful way, we haven’t done our job.   If all you want is the USB of the photos, our studio might not be a good fit for you.

When do you schedule Portrait Sessions?

We schedule all pet sessions Monday through Friday between the hours of 10am and 4pm.  Select weekend dates are available for an additional $200 fee.

How will I see our proofs?

After the shoot, we’ll schedule a time for you to come in to view and order your prints in our studio. We’ll put together a slide show of our favorite images from the shoot so that you can sit back and enjoy. After viewing the show, we’ll work with you to pick out your selects and place your print and/or album order.  The ordering session usually takes about one hour so please be sure to allot enough time in your schedule.   A big part of the service that we offer is patiently assisting you with our expertise as to what images will work best and in what context.

Can I see my proofs online?

While we understand that many people prefer to view their images online, it’s consistently been our experience that once images are placed online, clients never find the time to place an order and that selecting images is a bit overwhelming without our experienced eye to assist. Upon request, we will place your photos online, however our fee is $50.00 for the service. Of that amount, $25 serves as a credit towards future purchases. The credit expires after 30 days.

How long does it take to get my products?

Once you have placed your order, we’ll commence the work immediately. Depending upon the scope of your order, you may expect it to be complete within three weeks to three months. Smaller prints take the least amount of time while custom-bound albums tend to take considerably longer.  We will let you know during the ordering session how long each product will take to deliver.

Do you volunteer for any rescue organizations?

Please check out our website under “Giving Back” for more information about what we do to help animals in need.  Volunteering is one of the most rewarding components of our business.  If you work with or know of a rescue group or shelter that would benefit from our services, please don’t hesitate to contact us.